FAQ

NEED ANSWERS TO YOUR QUESTIONS? 
Simply contact here or team@icecreamdecals.com

   

WHO ARE ICE CREAM DECALS?

An ethical product design agency based in Melbourne, Australia. Read more

 

WHO DESIGNS YOUR DECALS?

All of our unique designs are created by our talented artist team, find out more about the faces behind the designs here.

 

HOW CAN I MAKE SURE OF YOUR QUALITY?

We use only the highest quality vinyl & foil materials for our decals, each has a clear weatherproof layer applied to protect from scratches, losing colour in the sun and water damage.

 

DO YOU USE ETHICAL PROCESSES?

Yes, being ethical is very important to our company and clients. We employ all our own staff with each team member able to enjoy great safety standards, fairer work conditions & higher income.

 

CAN I PLACE A CUSTOM ORDER? 

Yes, simply open the custom page to learn more about getting started!

 

WHAT CUSTOM PRODUCTS CAN YOU CREATE? 

We are capable of producing and designing all projects from our famous sticky decals, enamel pins, apparel and brand new ideas.

 

CAN YOU HELP ME DESIGN A PRODUCT? 

Yes, we love the challenge of developing an idea into a product, simply send through your idea and we will be in touch.

 

IS IT SAFE TO SHOP ON ICECREAMDECALS.COM? 

Absolutely! All your information is kept safe through secure payment options including PayPal, Afterpay or credit card. More information on your safety can be found in our Privacy policy and Terms & Conditions.

 

WHERE IS MY ORDER?

We know waiting can be hard... Please check our Shipping page first for an answer, if you can not find what you're after or your order seems to be taking longer than the expected please contact us here.

 

CAN YOU VISIT MY SCHOOL/UNIVERSITY?

Yes, we love visiting Schools/Universities to inspire future artists and business people. Simply contact us here.

 

WHERE CAN I MEET YOU? 

We are constantly travelling around the world, find out about our next adventure through Instagram @icecreamdecals. 

Write us a message